Refunds and Returns Policy

Global Impact Services

a nonprofit 501(c)(3) organization
116 Hydrangea Bend
Canton, GA  30114

This page informs you of our Returns and Refunds Policy for our products and services. Last updated: March 25, 2022


Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Several types of goods are exempt from being returned. Digital products such as video, audio, gift cards, and media in softcopy such as PDFs cannot be returned.

To complete your return, we require you have contacted us with your request and received our return authorization.

Do not send your purchase back without our authorization.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be issued to your credit card or original method of payment, within 10 business days.

Late or missing refundsIf you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us for authorization and send your item to: Global Impact Services, 116 Hydrangea Bend, Canton, GA 30114.

Shipping returns

To return your product, you should mail your product to: Global Impact Services, 116 Hydrangea Bend, Canton, GA 30114.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us with your questions related to refunds and returns.